When you think of the world's most successful businesses, what names come to mind?
Most likely, consumer-oriented giants such as Coca-Cola, McDonald's, Sheraton, Disney, IBM, and General Electric. Not only have they spent billions on advertising to buy their way into your head. They offer convenient products and services that have made them a part of your life.
But when you think of the most successful web sites, what names come to mind? Names like Google, Yahoo! Amazon or AOL.The biggest shopping site is not walmart.com but amazon.com. The biggest map site is not randmcnally.com but mapquest.com.
Many big-name companies' web sites offer lessons in what not to do in web design. The biggest lesson by far is not to sacrifice usability in an attempt to look cool, and never forget why your users came to your site in the first place. McDonald's may be the world's largest restaurant chain, but it didn't get that way because of its web site
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